Returns

We want you to be completely happy with your purchase from papinellepajamas.com. If for any reason you are not satisfied, you may return your items within 14 days of delivery for a refund or exchange.

Return Conditions

• Items must be unworn, unwashed, and in their original condition with all tags attached.
• Returns must be requested within 14 days of delivery.
• Original shipping costs are non-refundable.

How to Return

1. Log in to your account at papinellepajamas.com and navigate to your order history.
2. Select the item(s) you wish to return and follow the instructions.
3. Pack the items securely in their original packaging.
4. Ship your return using a tracked delivery service.

Refunds
Once your return is received and inspected, we will process your refund within 5 business days. Refunds will be issued to the original payment method.

Exchanges
For exchanges, please return the original item and place a new order at papinellepajamas.com.

Faulty or Damaged Items
If you receive a faulty or damaged item, please contact us immediately. We will arrange a replacement or refund.

Final Sale Items
Items marked as “Final Sale” cannot be returned or exchanged.

For any further assistance, please refer to our FAQs or reach out to our customer service team.

Thank you for shopping at papinellepajamas.com!